Privacy Policy — How k444 Keeps Your Information Safe

1 Introduction

This privacy policy ("Policy") describes how personal information of k444 platform users is collected, used, stored, and disclosed. By creating an account on k444 or using our services, you agree to this Policy.

Purpose of This Policy

k444 is a safe and reliable online gaming platform in Bangladesh. We believe users have the right to full transparency about how their information is being used. The purpose of this Policy is to inform you clearly and plainly:

what types of information we collect;
why this information is collected;
how this information is used and kept secure;
in what circumstances information may be shared with third parties;
what rights you have.

          
          This policy may be updated at any time. For significant changes, we will notify you via your registered email. The latest version will always be available on this page.
        

2 What Information We Collect

k444 collects only the information necessary to provide our services and ensure security.

2.1 Personal Identity Information

During account registration and identity verification, we collect the following information:

full name;
date of birth (for age verification — minimum age is 21);
email address;
mobile number;
national ID or passport number (as part of the KYC process).

2.2 Financial and Transaction Information

To process payments and complete financial transactions, we record the following information:

bKash, Nagad, Rocket, Upay or bank account numbers (full details are held directly by the payment provider);
deposit and withdrawal amounts and timestamps;
transaction history and reference numbers.

We never store your full payment card details directly.

2.3 Technical and Usage Information

When you use k444, our servers automatically collect certain technical information:

IP address and device identifier information;
browser type and operating system;
page view history and active time on the platform;
gameplay history and betting information (for responsible gaming monitoring);
information collected through cookies and similar tracking technologies.

2.4 Communication Information

When you contact our support team via live chat or email, a record of that conversation may be retained. This is used to improve service quality and resolve disputes.

3 Purpose of Using Information

k444 uses collected information only for the following legitimate purposes.

3.1 Service Operation and Improvement

account creation, verification, and management;
transaction processing — deposits, withdrawals, and bonus distribution;
personalising the gaming experience and improving service quality;
identifying and resolving technical issues.

3.2 Security and Fraud Prevention

identity verification and prevention of misuse;
detection of suspicious transactions;
prevention of misuse of one or more accounts;
ensuring overall platform security.

3.3 Responsible Gaming

k444 prioritises responsible gaming. By analysing your gameplay history, we can identify potentially problematic behaviour and provide support when needed. This information is used solely for your protection.

3.4 Communication and Support

sending important account-related notifications;
providing customer service — via 24/7 live chat and email;
sending promotional information with your consent.

4 Data Storage and Security

4.1 Technical Security Measures

k444 uses industry-standard technology to keep your information secure:

SSL Encryption: all data transfers are encrypted using the SSL (Secure Sockets Layer) protocol;
Secure Servers: data is stored on secure servers and unauthorised access is prevented;
Two-Factor Authentication: an additional verification layer is used to protect your account;
Regular Security Audits: our systems undergo regular security testing.

4.2 Data Retention Period

Your personal information is retained only for as long as necessary:

data for active accounts is retained for the duration of the account;
even after an account is closed, information required for legal obligations and dispute resolution may be kept for a set period;
financial transaction records are retained in accordance with regulatory requirements.

          
          Important: Keep your account password confidential and never share it with a third party. If you notice any unauthorised or suspicious access to your account, notify our support team immediately.
        

5 Sharing Information with Third Parties

k444 never sells or rents your personal information for commercial purposes. Information may be shared in the following limited circumstances.

5.1 Service Provider Partners

Trusted third-party service providers that operate the platform may access information to the extent necessary, such as:

payment processing services (bKash, Nagad, Rocket, Upay and banking partners);
identity verification services;
technology and hosting service providers.

These partners operate under strict confidentiality agreements and may not use the information for any other purpose.

5.2 Legal Obligations

In the following circumstances we may be required to share information with legal authorities:

to comply with a court order or legal process;
to assist in the investigation of fraud, money laundering, or other illegal activity;
to protect the rights or safety of k444 or our users.

In such cases we will endeavour to notify you in advance where possible, unless prohibited by law.

5.3 Business Restructuring

In the event of a merger, acquisition, or sale of assets, user information may be transferred. In such circumstances we will notify users in due time and ensure that the new party provides the same standard of protection as this privacy policy.

6 Cookies and Tracking Technologies

6.1 What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. k444 uses cookies for the following purposes:

Essential Cookies: maintaining login sessions and ensuring security — the site cannot function properly without these;
Functional Cookies: remembering your preferences and settings;
Analytics Cookies: collecting site usage statistics to help improve the service.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. However, please note that disabling essential cookies may prevent some site features from working properly and may affect the login process.

7 Your Rights

As a k444 user, you have the following rights regarding your personal information.

Right to Access

You have the right to view and obtain a copy of the information we hold about you.

Right to Rectification

You have the right to request correction of any inaccuracies in your information.

Right to Erasure

In certain circumstances you have the right to request deletion of your personal information.

Right to Object to Processing

You have the right to object to the use of your information for specific purposes.

Right to Data Portability

You have the right to receive your information in a commonly used format.

Right to Restrict Processing

In certain circumstances you have the right to request that processing of your information be restricted.

To exercise any of the above rights, email us at [email protected]. We will process your request in a timely manner and may need to verify your identity if required.

8 Privacy Protection for Minors

Minimum Age Requirement

k444 is for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. Age verification steps are in place during account registration.

If we become aware that information from a minor has been collected, we will immediately close that account and delete the relevant information. If you believe a minor is using our services, please notify our support team.

9 International Data Transfers

Cross-Border Data Processing

Our servers and technology partners may operate in various countries, meaning your information may be processed or stored outside Bangladesh. In such cases we ensure that:

the receiving party maintains adequate security measures;
agreements are completed in accordance with international data protection standards;
the protection standards described in this policy remain in effect.

10 Policy Changes

Updates & Amendments

k444 reserves the right to review and update this privacy policy as needed. For important changes, we will notify you in the following ways:

Sending a notification to your registered email;
Displaying a clear notice on the site;
Stating the effective date of the changes.

If you continue using k444 after any changes, it will be assumed that you have accepted the updated policy. However, your explicit consent may be sought before any significant changes take effect.

k444's Privacy Policy